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FEDERAL TRADE COMMISSION SNIPS
12-11-2025 - The Federal Trade Commission today released the National Do Not Call Registry Data Book for Fiscal Year 2025, which shows that, while overall complaints rose in FY 2025, unwanted calls remain about 48% lower than in FY 2021, when the FTC received approximately five million reports about unwanted calls. The FTC’s annual data book provides detailed information on robocall and live-caller complaints, the topics consumers report most often, and a state-by-state breakdown of registrations and complaints per 100,000 people. As in prior years, calls about reducing debt, imposters, and medical and prescription issues remained among the topics consumers most frequently reported in FY 2025. The National Do Not Call (DNC) Registry lets consumers add their phone numbers and opt out of most legal telemarketing calls. In FY 2025, more than 4.7 million additional phone numbers were added to the Registry, bringing the total to about 258.5 million active registrations as of September 30, 2025—an increase of roughly 1.9% over FY 2024 and nearly 6% higher than FY 2021.
12-11-2025 - The Federal Trade Commission is sending checks totaling more than $9.6 million to eligible consumers impacted by CarShield’s misleading claims about its vehicle service contracts. In July 2024, CarShield, a seller of vehicle service contracts, and American Auto Shield, LLC (AAS), the administrator of such contracts, agreed to pay nearly $10 million to settle an FTC complaint. The complaint alleged CarShield’s advertisements and telemarketing for vehicle service contracts were deceptive and misleading, and that purchasers found many repairs were not “covered,” despite making payments of up to $120 per month. The FTC alleged CarShield’s ads deceptively represented that all repairs to consumers’ vehicles, or to “covered” systems within their vehicles, would be paid for under the plans; consumers would receive a rental car at no cost if their car broke down; and consumers could use the repair facility of their choice for repairs. Under the order settling the FTC’s allegations, CarShield and AAS are prohibited from making deceptive and misleading statements in the future when advertising their vehicle service contracts and they are required to ensure their endorsers’ testimonials are truthful, accurate, and not deceptive.
12-09-2025 - 7-Eleven, Inc. and its parent company, Seven & i Holdings Co., Ltd., (collectively 7-Eleven) will pay $4.5 million to settle a Federal Trade Commission lawsuit alleging that the convenience store chain violated a 2018 FTC consent order by acquiring a fuel outlet in St. Petersburg, Fla. without providing the Commission prior notice. The $4.5 million penalty marks the largest civil penalty ever collected in an FTC case involving a prior-notice violation. It is also the largest negotiated settlement of any order violation in the FTC Bureau of Competition’s history.
12-09-2025 - The Federal Trade Commission is sending payments totaling more than $27.6 million to consumers who were enrolled, without their knowledge, in plans where they were shipped and charged repeatedly for products marketed to promote weight loss, clear skin, and other healthcare benefits. According to the FTC’s July 2024 complaint, defendants Legion Media, LLC, KP Commerce, LLC, Pinnacle Payments, LLC, Sloan Health Products, LLC, and their principals, operated two types of unauthorized billing scams. In the first, the FTC alleged that the defendants defrauded consumers who bought CBD and Keto-related products by charging them more than the advertised price and enrolling them in continuity plans without their consent in which they are charged for products they never intended or agreed to buy. Several defendants participated in a second scheme where consumers paid a small shipping fee for a supposedly free “gift.” However, after consumers used their credit and debit cards to pay the fee, they incurred recurring unauthorized charges on their cards.